FAQ

Tickets

You should receive a confirmation email from ticket seller you purchased your tickets from. Please print out your ticket or download it onto your phone. Bring your ticket along with your photo ID to the venue box office onsite at The Garden Resort, you will then be given a wristband.

We do not post tickets. You should receive a confirmation email with your tickets attached. Please print out your ticket or download it onto your phone. If you haven’t received a ticket confirmation please email:

croatia@defected.com

You may be asked to show photo ID when collecting wristbands at the venue box office.

The box office opens each day at 12pm. Closing times vary – please check our website nearer the time for closing times.

No, all festival goers must collect their ticket in person with photo ID. Please ensure that all bookings made with multiple attendees have the correct details of each attendee so that they can collect them individually. Name changes can be made by logging in to your account and following the instructions on how to change a name.

No – tickets for these are sold separately. Boat Party tickets will be announced closer to the festival. Follow us on Facebook, Instagram and Twitter to keep updated.

Unfortunately not. However, you can pass the ticket onto a friend. Name changes can be made by logging in to your account and following the instructions on how to change a name.

Yes, you can pass the ticket onto a friend or sell them privately.

Once you have booked your ticket(s), you should receive an email confirmation containing an attachment for each ticket that you booked. If you haven’t received a confirmation please email:

croatia@defected.com

No, you will need a ticket to the main festival before you are able to attend one of the boat parties or after parties.

Yes, but please ensure you have downloaded the ticket onto your phone so that the barcode can be scanned.

Please take your ticket to the box office when you arrive. You can either print your ticket or download it onto your phone. Your ticket will then be exchanged for a wristband. Don’t forget you will also need photo ID.

Yes, but please make sure you have your wristband on you at all times, as this will enable you to regain entry to the festival.

Line-Up

The line-up and stage information can be found on our pogramme page. We’ll be announcing the stage breakdown closer to the festival. Follow us on Facebook, Instagram and Twitter to keep updated.

Line-Up

The line-up and stage information can be found on our pogramme page. We’ll be announcing the stage breakdown closer to the festival. Follow us on Facebook, Instagram and Twitter to keep updated.

Line-Up

Boat Parties

No – tickets for these are sold separately. Tickets for boat parties will be announced closer to the festival. Follow us on Facebook, Instagram and Twitter to keep updated.

As we have so many events to choose from, it is unfortunate that some events will clash. We’ll be announcing the line-up closer to the festival. Follow us on Facebook, Instagram and Twitter to keep updated.

No, you will need to purchase tickets to the festival in order to attend the boat parties and after parties.

Barbarella's

Barbarellas is the official after party that takes place from 11pm – 6am. The club is located 10-15 minutes from the Garden Resort. We provide free shuttle buses to and from the club.

On-Site At The Garden Resort

In the ‘main reception’ for the apartments or the ‘info point’ of The Garden Resort.

There is an ATM machine on the festival site, in the main reception area of the apartments. In addition there are 8 other ATMs in the centre of Tisno, which is about a 10-15 minute walk from The Garden Tisno.

The bars have not fixed their prices for this season yet, but last year a 1/2 litre of draught beer was 30 kn and cocktails 30 kn – 70 kn. Wines, spirits and soft drinks are of course available too. reception area of the apartments. In addition there are 8 other ATMs in the centre of Tisno, which is about a 10-15 minute walk from The Garden Tisno.

Yes, the only cards not accepted are American Express and Diners Club Card.

Private changing facilities are reserved for the use of Campers and Glampers. However, there is an open air shower on the beach and a public toilet for general use.

Eating & Drinking

Onsite at The Garden Resort there is the trattoria Magnolia which is open from breakfast till late and also wraps and sandwiches at the beach food area. In Tisno village there are lots of konobas to choose from, serving a selection of local and international cuisine.

No, you can’t, but there are plenty of bars selling cocktails, beers, wines and soft drinks and also food is available too.

ACCOMMODATION

For onsite accommodation (Apartments, Airstreams & Glamping) please check the Garden Resort Tisno website:

More Info

In the first instance please try the Garden Resort website for Apartments, Airstreams & Glamping:

thegarden.hr

You will also find a good selection of Hotels, B&Bs, Speciality Lodging & Holiday Rentals on Trip Advisor or Air BnB:

tripadvisor.comairbnb.com

Love Music Travel also offer travel packages:

lovemusictravel.com

TRAVEL

Metered taxis can be found at the entrance to the festival site in the main car park.

Yes, as long as you are over 21 years old and have held a licence for minimum of 1 year you can hire a car. Argus Car Hire & Uni Rent both offer car hire in Croatia.

www.arguscarhire.comwww.uni-rent.net

Basically, forget trains! The buses are altogether quicker, cheaper and connect all cities with a regular service. You can buy tickets on board the bus, but you should get a receipt. Longer journeys have service stops included in the travel time.

By Air:
The nearest airports to the village of Tisno are Zadar (45 mins), Split (90 mins) or Zagreb (4 hrs). Other airport options in Croatia are Dubrovnik, Rijeka or Pula. Try Skyscanner to compare millions of flights to find you the cheapest deal.

skyscanner.com

By Bus:
Please check out the following sites for prices and timetables:

autobusni-kolodvor.combuscroatia.com

Different bus operators may run on the same routes, so always check prices before you book.

Airport Shuttles:
For airport shuttles, please contact:

info@shuttletours.net

Car Rental:
As long as you are over 21 years old and have held a licence for minimum of 1 year you can hire a car. Argus Car Hire & Uni Rent both offer car hire in Croatia.

www.arguscarhire.comwww.uni-rent.net

GENERAL

There should be plenty going on at the festival to keep you entertained, but if you’re in need of some further culture, head over to Tisno's official tourism site:

tisno.hr

Recreational drugs are as illegal in Croatia as they are in most places around the world and their use will be looked upon very seriously by the Croatian Police.

Contact

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Most of your general enquiries are in answered in our FAQs. If you need additional assistance, please email:

croatia@defected.com