Role: Marketing Production and Promotions Assistant (Full-time, Permanent Role)
 
If interested in this role, please apply by emailing your CV and a short cover letter to HR@defected.com with the subject ‘Marketing & Promotions application’.
 
 
About you:
As Events Marketing and Promotions Assistant, you will have an integral involvement creative, content, buying, attending, and assisting and marketing of events working across the team and wider Defected business. You will assist the Events Promotions team with a wide range of administrative tasks to ensure the smooth running of every event whilst growing your own relationships and acting as a strong ambassador for Defected.
 
Your key responsibilities are:
 
Delivery
  • Responsible for updating ⁠ticket counts for all events with external promoters
  • Responsible for the daily ticket or sign-up updates for Defected Malta, Defected Croatia, Defected Dubai 
  • Assist in weekly catch ups with promoters, making sure they have the tools to promote the events 
  • Assist on marketing campaigns and socials posts for events 
  • Responsible for updating festival websites with information on festivals, FAQs, Gallery and other day to day website needs ensuring that the information is presented clearly 
  • Manage events related customer service on intercom and all defected emails
  • Assist in managing event data and requesting event data from promoters post shows
  • Assist in managing and booking all photo / video / media teams with other internal team members 
  • Assist the wider Events Marketing and Promotions team, working closely with the promoters leading up to the event checking in if they need any more creative content, checking on ticket sales, roll out timeline, sending assets, keeping tab on promoters & artist support and other event marketing and promotion needs
  • Manage/organise content post all events and send out to management
  • Assist in arranging promotional videos & artist adverts to be made for all events 
  • Assist in managing external media teams across all events & manage budgets for these, ensuring accurate data is collected 
  • Responsible for uploading new event information to the back end of the Defected website
  • Responsible for updating the Defected App in a timely manner so that it is up to date with new festivals/tours information and dates 
  • Responsible for uploading event details to third party websites such as RA in a timely manner 
  • Liaise with artist management, sending out assets, ticket links and content to artists pre and post-events to ensure the event is being marketed through the appropriate channels
  • Gather high quality photos and videos from Defected events, creating galleries and inputting them into the relevant websites ensuring that it stays up to date with all the latest details. Also creating “best of” folders.
  • Source the best videos from our events / artists to use for dark ads to promote events which portray them and Defected in a positive light
  • Assist with event marketing roll outs as needed and scheduling for new events to ensure that all marketing strategies are fulfilled by the team on the correct date
  • Assist with collecting customer ticket data and collate this data from event sales to provide the wider team with valuable insights and suggestions on how to focus marketing strategies on events which are falling behind the desired targets
  • Assist the team with scheduling of event posts across various social media channels helping to avoid repetition and to keep our socials fresh and engaging
  • Responsible for contacting media teams after events and processing invoices
  • Organise and collate event content to be uploaded onto Google Drive, ensuring all information is stored securely
  • Be present at events and responsible for assisting with social media or media teams accordingly.
  • Involved in buying necessary products for events whilst sticking within a given budget
  • Assist in creating festival information packages working closely with the Events Promotions team to organise guest itineraries, social assets and appropriate signage for the event
  • Collating guestlist for all events 
 
People/Culture 
  • Foster good relationships with all internal departments and cross-functional teams
  • Work closely with the rest of team to enable and share learnings with each other 
  • Provide the team with regular updates on stock, website and event logistics 
  • Act as a point of contact on all new event questions 
  • Become familiar with Defected’s brand, culture, values, and existing business processes and make sure you are acting within these everyday 
  • Act as an ambassador for the brand whilst liaising externally and internally 
  • Act as a team player, supporting other team members where required 
 
Undertake any other task, deemed to be appropriate to this role, as directed by a member of the Management Team. 
 
 
Essential experience: 
 
The Events Production and Promotions Assistant is expected to have the following skills and knowledge:
  • Experience in a similar role, or previous experience in an events industry 
  • Passionate about social media and staying up to date on trends to ensure our content is engaging for our audience 
  • Passionate about events marketing and promotions
  • Experience working with artists and promoters, managing schedules and events calendars
  • An understanding of budgets and how to manage money within projects 
  • An understanding of how to interpret and extrapolate statistical data from customer ticket sales 
  • Good communications and interpersonal skills with a wide range of people 
  • Strong IT skills across Microsoft Outlook, Word, Excel, Google Docs/Sheets etc
  • Passionate about house music and knowledge on key trends within the industry knowledge of Photoshop and Premiere/Final Cut is considered as a plus
  • Excellent organisational and time keeping skills, with the ability to adapt and keep on top of various projects within a fast-paced environment

Please apply by emailing your CV and a short cover letter to HR@defected.com with the subject ‘Marketing & Promotions application’.